PRIVACY AND SECURITY POLICY
This document sets out the terms under which Gama de Matos, LDA. a commercial company with its registered office at Rua do Apeadeiro, Quinta Nova, Vale do Peso and registered with the Commercial Registry Office of Lisbon under the single legal person and registration number 514 744 243, collects, uses and processes the data and information of its Users via its Website.
The rules for the collection, use and processing of data and information are in accordance with national legislation and the applicable Personal Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016.
Gama de Matos, LDA. (hereinafter, the "Franciscan Pantry") takes care of the privacy of its Users and the personal data submitted by them, and is responsible for the website www.despensafranciscana.com (hereinafter, the "Site").
We ask that you read this Privacy Policy carefully to clarify the data collected, the purposes for which it is collected, how it is processed and your rights.
This Privacy Policy applies to data collected and processed in the context of Users' interaction with the website.
Ways in which the Franciscan Pantry collects user data
The Franciscan Pantry collects data from its Users through the following platform:
- Registration of Users on the Site (web page);
- Contacting readers via e-mail, especially geral@despensafranciscana.com
Data that the Franciscan Pantry collects from its Users
Identification and contact details: name, VAT number, email address, telephone/mobile number and location.
List of saved articles: information on the items that the User has saved in their reserved area (Shopping Basket).
Payment and financial information: name, address and tax number of the Users.
Anonymous information: activity log and navigation on the Site.
Minors' data
The Franciscan Pantry does not intentionally collect (nor can it distinguish) data from minors under the age of 18. However, if we are informed that data from minors has been collected, the Franciscan Pantry will immediately delete it.
Use of the data collected
The Franciscan Pantry uses the data collected for the following purposes:
- Making its services available to the User;
- User support;
- Compliance with contractual and legal obligations;
- Provision of information and content of interest to the User;
- Improving the functioning of the site, including content management and prioritisation.
Data transmission
The Franciscan Pantry passes on the data of its Users to its service providers, which are external companies for assistance and support in its business, to the strictest extent possible, and they are obliged to comply with the rules and regulations on the protection of personal data.
Data Breach
The Franciscan Pantry is not responsible for the content accessed through any hyperlink that takes the user outside the https://despensafranciscana.com domain, provided that such hyperlinks are the responsibility of third parties.
All the data collected is processed automatically and the information sent by Users is encrypted and managed with advanced security.
The Franciscan Pantry uses various technical and organisational measures for technological protection against attacks on Users' personal information and only subcontracts service providers that guarantee the same level of protection.
Violation, or attempted violation, of databases obtained through the Site will result in the immediate legal liability of the offender(s).
Data subjects' rights
Users can exercise their rights by contacting the Franciscan Pantry personal data controller listed below.
Users of the Franciscan Pantry have and may exercise the following rights with regard to their personal data:
Right to Information - at the time of collection or processing, the holder of the personal data has the right to be informed of the purpose of the processing, the person responsible for processing the data, the entities to which their data may be communicated, the conditions for access and rectification and which mandatory and optional data will be collected.
Right of Access - the holder of the personal data has the right to access it, without restriction or delay, and to know what information is available about the origin of the data, the purposes for which it is processed and its communication to third parties.
Right of Rectification - the data subject has the right to demand that the data concerning him/her is accurate and up-to-date, and may at any time request its rectification from the data controller of the Franciscan Pantry.
Right to erasure - the data subject has the right to have their data no longer processed, erased and deleted, under certain conditions, in the event of:
- are no longer needed for the purpose for which they were collected;
- the data subjects withdraw their consent or object to the processing of their data;
- if the data processing does not comply with legal provisions.
Right to restriction of processing - the holder of personal data has the right to have their data limited to what is essential for the purpose of processing.
Right to data portability (data transfer) - the data subject has the right to receive his or her data or to request that it be passed on to another organisation that will become the new person responsible for his or her personal data (only if this is technically possible).
Right of Opposition - the data subject has the right to object, at his/her request and free of charge, to the processing of his/her personal data for the purposes of direct marketing or any other form of prospecting and to his/her personal data being communicated to third parties, unless otherwise provided by law.
Right to know about a data breach - the holder of personal data has the right to be informed in the event of a security breach that jeopardises their data.
Right to complain to the supervisory authority - the holder of the personal data has the right to complain not only to the company's personal data controller, but also to the supervisory authority, the National Data Protection Commission.
Data retention period
The data collected is processed for the period strictly necessary to fulfil the specific purpose of each one.
The identification data of registered Users and the list of items stored are kept for as long as their relationship with the User is maintained. They will therefore be kept until the User deletes his/her registration with the Franciscan Pantry or requests deletion/cancellation of his/her subscription.
For the purposes of commercial transactions and fulfilment of legal invoicing obligations, the data will be kept for the period legally provided for the fulfilment of legal obligations, as well as for contesting legal situations and for as long as these continue.
Data Controller
Any questions relating to the processing of personal data and the exercise of the rights of data subjects should be directed to the following contacts:
Gama de Matos, LDA.
Rua do Apeadeiro, Quinta Nova, Vale do Peso
+351 939341097
Or by e-mail to: geral@despensafinanceira.com
Final considerations
The Franciscan Larder is not responsible for the content of Users' comments, so any personal data that is disclosed by a User in this context will be promptly deleted the moment The Franciscan Larder is notified of the disclosure of such data.
The Franciscan Pantry reserves the right to change its Privacy Policy, Cookie Policy and Terms and Conditions described on this page, so we advise you to visit this address frequently. We believe that Users are aware of these policies when browsing https://despensafranciscana.com.
Cookie Policy
Despensa Franciscana (constituted by Gama de Matos, LDA. a commercial company with its registered office at Rua do Apeadeiro, Quinta Nova, Vale do Peso and registered with the Commercial Registry Office of Lisbon, under the single legal person and registration number 514 744 243) uses cookies to improve the performance and browsing experience of the User. Any internet browser allows the User to accept, refuse or delete cookies through the browser's settings. If you choose to deactivate cookies, some services on our website, such as https://despensafranciscana.com, will stop working, thus affecting your browsing experience on the websites.